Emplois english (Marrakech)

LumiLink is a growing Marrakech-based call center providing multilingual customer support services to international clients across various industries. We pride ourselves on delivering professional, high-quality service while creating a supportive and rewarding workplace for our team.

As we continue to expand, we are looking for motivated and professional English-speaking Call Agents to join our Marrakech office.

Your Responsibilities

• Conduct outbound calls in a professional and confident manner
• Communicate clearly and effectively with English-speaking clients
• Handle customer inquiries via phone and email
• Maintain accurate records and update client information
• Use Microsoft Office tools (Word, Excel, Outlook) efficiently
• Contribute to a positive team environment and maintain high service standards

What We're Looking ForRequired

• Fluent English (spoken and written)
• Currently based in Marrakech
• Ability to work on-site (this is not a remote position)
• Strong communication and interpersonal skills
• Good computer literacy and familiarity with Microsoft Office

Preferred

• Previous experience in a call center, customer service, telemarketing, or sales role
• Professional attitude and strong work ethic
• Motivated, reliable, and eager to learn

What We OfferCompetitive Compensation

• Salary between 4,500 and 5,500 MAD per month, based on experience and qualifications

Work-Life Balance

• Monday to Friday schedule
• Weekends off

Professional Environment

• Modern office with a friendly and supportive team
• Convenient location next to a bus station

Employee Facilities

• Coffee, snacks, microwave, and refrigerator available on-site

Career Development

• Ongoing support and training
• Opportunities for professional growth and career progression within the company

Application Requirements

This position is open only to candidates who:

• Are fluent in English
• Are currently residing in Marrakech
• Can work from our Marrakech office

Applications that do not meet these requirements will not be considered.

Job Types: Full-Time, CDI, CDD
Work Location: On-site, Marrakech

Rémunération : 4.500,00DH à 5.500,00DH par heure

Lieu du poste : En présentiel